Store Shift Lead: Customer Experience & Operations

Walgreens; Bellevue (WA); On-site; USD 26,174 - 30,307; Full time

Job summary

Walgreens in Bellevue, WA is seeking a capable store leader to support opening/closing, cash handling, customer service, and daily operations. The role emphasizes delivering a distinctive customer experience and adhering to store policies.

The candidate should have at least one year of leadership or supervisory experience, be fluent in English, and hold a pharmacy license where required. This is a hands-on, on-site position with opportunities to grow within the team.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is unavailable, including cash handling and ensuring the floor and stock room are ready for business.
• Handle returns, refunds, cash drops, and price verifications; operate cash registers and track scanning errors.
• Provide a welcoming customer experience and assist customers with products and services to ensure satisfaction.
• Assist with inventory, pricing changes, stock rotation, and store cleanliness; support displays and merchandising as needed.
• Communicate tasks to team members in the absence of store management and report issues to supervisors.

Skills

Customer service

Leadership

English fluency

Education

Pharmacy license

Job description

Walgreens in Bellevue, WA is seeking a capable store leader to support opening/closing, cash handling, customer service, and daily operations. The role emphasizes delivering a distinctive customer experience and adhering to store policies.

The candidate should have at least one year of leadership or supervisory experience, be fluent in English, and hold a pharmacy license where required. This is a hands-on, on-site position with opportunities to grow within the team.