Store Shift Lead: Customer Experience & Operations

Walgreens; Asheville (NC); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Asheville, NC seeks a Store Lead to operate in the absence of store management, opening and closing procedures, cash handling, and ensuring floor and stock room readiness for the day.

You will engage customers, handle deposits and refunds, supervise team members, uphold price signage and inventory accuracy, and support pharmacy/out window as needed while maintaining a welcoming, efficient store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

Team supervision

Education

PTCB certification or pharmacy license

Tools

POS system

Cash handling

Job description

Walgreens in Asheville, NC seeks a Store Lead to operate in the absence of store management, opening and closing procedures, cash handling, and ensuring floor and stock room readiness for the day.

You will engage customers, handle deposits and refunds, supervise team members, uphold price signage and inventory accuracy, and support pharmacy/out window as needed while maintaining a welcoming, efficient store environment.