Store Shift Lead: Customer Experience & Ops Leader

Walgreens; North Augusta (GA); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in North Augusta, GA seeks a capable team member to open/close the store in the absence of management, handle cash and pricing tasks, and ensure the floor and stock room are ready for business. You may also prepare backdoor access for deliveries and support basic backroom operations.

You will engage customers, resolve issues, coach others on service best practices, assist with inventory, displays, pricing, and store upkeep, and help with the pharmacy window as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Handle returns, refunds, cash drops, and price modifications with proper records.
• Deliver a distinctive and delightful customer experience and assist customers.

Skills

Leadership experience

Customer service

Fluent English

Education

PTCB certification or state pharmacy license

Tools

Store systems

Job description

Walgreens in North Augusta, GA seeks a capable team member to open/close the store in the absence of management, handle cash and pricing tasks, and ensure the floor and stock room are ready for business. You may also prepare backdoor access for deliveries and support basic backroom operations.

You will engage customers, resolve issues, coach others on service best practices, assist with inventory, displays, pricing, and store upkeep, and help with the pharmacy window as needed.