Store Shift Lead: Customer Experience and Ops Champion

Walgreens; Town of Penfield (NY); Presencial; USD 25 000 - 32 000; Tempo integral

Resumo da oferta

Walgreens in the Town of Penfield, NY is seeking staff who can open and close the store in the absence of management, manage cash and inventory, and deliver a standout customer experience. You will engage customers, handle transactions, and assist with maintenance, displays, and loss prevention duties.

The role requires at least one year of leadership or supervisory experience and fluency in English. Compensation reflects hourly pay with benefits and opportunities to grow within the store.

Qualificações

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Open and close the store in the absence of management and ensure floor and stock room are ready for the business day.
• Handle returns, refunds, cash drops, and provide change as requested to cash registers.
• Deliver a distinctive and delightful customer experience.
• Engage customers by greeting and assisting with products and services; resolve issues to ensure satisfaction.
• Model and share customer service best practices with team members.

Conhecimentos

Leadership Experience

Customer Service

English Proficiency

Descrição da oferta de emprego

Walgreens in the Town of Penfield, NY is seeking staff who can open and close the store in the absence of management, manage cash and inventory, and deliver a standout customer experience. You will engage customers, handle transactions, and assist with maintenance, displays, and loss prevention duties.

The role requires at least one year of leadership or supervisory experience and fluency in English. Compensation reflects hourly pay with benefits and opportunities to grow within the store.