Store Shift Lead: Customer Experience and Operations

Walgreens; Farmington Hills (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a Store Key Holder / Customer Experience role in Farmington Hills, MI. You will open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, and model Walgreens service traits to deliver a distinctive shopping experience. Prior leadership or key holder experience is preferred and English fluency is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash and ensure readiness for business.
• Engage customers and assist with products and services to deliver a positive experience.
• Assist with inventory, pricing changes, and backroom operations as needed.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a Store Key Holder / Customer Experience role in Farmington Hills, MI. You will open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, and model Walgreens service traits to deliver a distinctive shopping experience. Prior leadership or key holder experience is preferred and English fluency is required.