Store Service Manager: People, Service, & Results

Hy-Vee; Mankato (MN); Hybrid; USD 19,000 - 23,000; Full time

Job summary

Hy-Vee is seeking a Service Manager to keep the store running smoothly by supervising staff across departments and ensuring prompt, friendly service for every customer. You will lead by example, manage schedules, handle issues, and uphold merchandising and policy compliance in a fast-paced retail environment.

Ideal candidates bring strong customer service, team leadership, and scheduling skills, plus experience guiding employees and handling payroll basics.

Qualifications

• High school diploma or equivalent required.
• Two or more years of related work experience preferred.
• Experience supervising store staff is a plus.

Responsibilities

• Provide prompt, friendly customer service throughout the store.
• Supervise employees and coordinate activities across departments.
• Plan and adjust work schedules and assign tasks to staff.
• Train employees on store policies and safety procedures.
• Ensure compliance with policies and procedures.

Skills

Customer service

Team leadership

Scheduling

Payroll basics

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Service Manager to keep the store running smoothly by supervising staff across departments and ensuring prompt, friendly service for every customer. You will lead by example, manage schedules, handle issues, and uphold merchandising and policy compliance in a fast-paced retail environment.

Ideal candidates bring strong customer service, team leadership, and scheduling skills, plus experience guiding employees and handling payroll basics.