Store Service Manager: Lead Team & Delight Customers

Hy-Vee, Inc.; Pleasant Valley Township (IA); Presencial; USD 2.755.000 - 4.822.000; Jornada completa

Descripción de la vacante

Hy-Vee, Inc. is seeking a Service Manager to keep the store running smoothly. You will supervise staff across departments, ensure prompt, friendly service, and lead by example in scheduling, training, and issue resolution.

Ideal candidates have a high school diploma and 2+ years in related work, with strong communication, teamwork, and leadership skills. This is an hourly, full-time position in a fast-paced retail environment where safety and customer satisfaction come first.

Formación

• Strong problem-solving and math skills.
• Clear, effective communication with customers and staff.
• Experience leading a team in a fast-paced retail setting.

Responsabilidades

• Provide prompt, friendly customer service and greet customers.
• Lead by example to foster teamwork, accountability, and positive relations.
• Plan and adjust staff schedules; supervise multiple departments as needed.
• Train staff on store policies, procedures, and safety.
• Handle customer issues promptly and professionally.
• Assist with merchandising, inventory, and store operations.
• Maintain safety standards and proper cash handling procedures.

Conocimientos

Problem solving

Arithmetic proficiency

Interpersonal communication

Team leadership

Educación

High school diploma or equivalent

2+ years related experience

Descripción del empleo

Hy-Vee, Inc. is seeking a Service Manager to keep the store running smoothly. You will supervise staff across departments, ensure prompt, friendly service, and lead by example in scheduling, training, and issue resolution.

Ideal candidates have a high school diploma and 2+ years in related work, with strong communication, teamwork, and leadership skills. This is an hourly, full-time position in a fast-paced retail environment where safety and customer satisfaction come first.