Store Service Leader: Fast-Paced Retail & Customer Experience

Hy-Vee; Shawnee (KS); On-site; USD 22,000 - 33,000; Part time

Job summary

Hy-Vee in Shawnee, KS is seeking a part-time Service Manager to oversee store operations and ensure friendly, efficient service for every customer. You will lead by example, manage schedules, and coordinate staff across departments.

Ideal candidates have retail leadership experience, enjoy developing people, and can handle customer issues professionally while upholding safety and store policies in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Two or more years of related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service and greet customers warmly.
• Lead by example and maintain positive relations among staff.
• Plan, prepare, and adjust work schedules; assign duties as needed.
• Supervise staff across departments when the Department Manager is absent.
• Train employees on store policies and procedures; ensure safety compliance.
• Evaluate performance and support personnel actions when needed.

Skills

Customer service

Team leadership

Scheduling

Employee training

Education

High school diploma or equivalent

Job description

Hy-Vee in Shawnee, KS is seeking a part-time Service Manager to oversee store operations and ensure friendly, efficient service for every customer. You will lead by example, manage schedules, and coordinate staff across departments.

Ideal candidates have retail leadership experience, enjoy developing people, and can handle customer issues professionally while upholding safety and store policies in a fast-paced environment.