Store Service Leader: Customer Experience & Front-End

Sprouts Farmers Market; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Employee discount

Flexible schedules

401(K)

Life insurance

DailyPay

Job summary

Sprouts Farmers Market in Atlanta, GA is seeking a Service Manager to drive store performance, lead front-end operations, and maintain exceptional customer satisfaction. You will schedule, train, and develop hourly team members while partnering with store leadership to meet sales, labor, and shrink targets.

This role demands strong communication, problem-solving, and hands-on leadership in a fast-paced grocery environment.

Qualifications

• Be at least 21 years of age.
• High school diploma or equivalent; degree in business/marketing/retail/communications preferred.
• Experience leading large operations with P&L, safety, staffing, and coaching.
• Strong written and verbal communication with attention to detail.
• Proficiency in Microsoft Office and related HR/bookkeeping tools.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Lead front-end operations and store-wide activities.
• Schedule, train, and develop hourly team members; manage performance.
• Drive store sales, labor, margins, and shrink improvements.
• Recruitment, engagement, and retention in partnership with regional leadership.

Skills

Leadership

Customer service

Communication

Microsoft Office

Scheduling

Team development

Problem solving

Education

High school diploma or equivalent

Business/Marketing/Retail/Communications degree preferred

Tools

Bookkeeping software

HR software

Time and attendance software

Job description

Sprouts Farmers Market in Atlanta, GA is seeking a Service Manager to drive store performance, lead front-end operations, and maintain exceptional customer satisfaction. You will schedule, train, and develop hourly team members while partnering with store leadership to meet sales, labor, and shrink targets.

This role demands strong communication, problem-solving, and hands-on leadership in a fast-paced grocery environment.