Store Security & Customer Experience Advocate

Ross Stores; Levittown (PA); On-site; USD 32,000 - 48,000; Full time

Job summary

Ross Stores in Levittown, PA seeks a Loss Prevention Specialist to maintain a safe and secure environment at store entrances and on the sales floor, greet customers, and deter theft through a visible presence in company attire. You will partner with store leadership, monitor for safety issues, and handle incidents per policy.

Join the team to train associates on shortage reduction, uphold Ross brand standards, and contribute to a safe shopping experience for customers and staff.

Qualifications

• Strong communication and customer service skills.
• Ability to work effectively in a fast-paced environment.
• Proven ability to resolve conflicts and build relationships with the store team.

Responsibilities

• Maintain a visible presence at store entrances/exits and on the sales floor to deter theft and uphold safety.
• Partner with Store Leadership to ensure compliance with Loss Prevention directives.
• Monitor for potential safety issues and communicate findings to leadership.
• Educate Associates on shortage reduction initiatives and best practices.

Skills

Customer service

Communication

Conflict resolution

Fast-paced environment

Team relationships

Security training

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores in Levittown, PA seeks a Loss Prevention Specialist to maintain a safe and secure environment at store entrances and on the sales floor, greet customers, and deter theft through a visible presence in company attire. You will partner with store leadership, monitor for safety issues, and handle incidents per policy.

Join the team to train associates on shortage reduction, uphold Ross brand standards, and contribute to a safe shopping experience for customers and staff.