Store Sales Leader: Elevate Customer Experience & Omnichannel Ops

michaels; Vallejo (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

The Michaels Companies Inc. in Vallejo, CA seeks a Sales Manager to lead a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.

You will supervise front-end and service operations, coach the team, and ensure adherence to SOPs and brand standards. Responsibilities include MOD coverage, effective use of POS and Self-Checkout, driving loyalty enrollment, and overseeing events and in-store programs while supporting omni-channel

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead store operations and customer experience across the selling floor.
• Coach team members and ensure SOPs and brand standards are followed.
• Provide Manager-on-Duty coverage and maintain floor leadership and service standards.
• Oversee front-end operations, POS usage, and omni-channel fulfillment.
• Drive loyalty enrollment and promote in-store programs and events.

Skills

Retail leadership

Customer experience

Team coaching

POS operation

Tools

POS systems

Job description

The Michaels Companies Inc. in Vallejo, CA seeks a Sales Manager to lead a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.

You will supervise front-end and service operations, coach the team, and ensure adherence to SOPs and brand standards. Responsibilities include MOD coverage, effective use of POS and Self-Checkout, driving loyalty enrollment, and overseeing events and in-store programs while supporting omni-channel