Store Sales Leader: Customer Experience & Ops

The Michael's Companies; Naperville (IL); On-site; USD 22,041 - 30,582; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

The Michael's Companies is hiring a Sales Manager for our Naperville, IL store. This full-time position leads a high-performing selling culture, driving sales results and enhancing customer experience. Responsibilities include overseeing operations, coaching team members, and ensuring adherence to company standards.

Ideal candidates have 3+ years of retail leadership experience and a passion for creativity and customer satisfaction. The role offers competitive pay and a range of employee benefits, making Michaels a great place to grow your career.

Qualifications

• 3+ years of retail leadership experience.
• Strong ability in driving customer engagement and sales.
• Experience in training and developing teams.

Responsibilities

• Drive sales and operational excellence.
• Model best-in-class customer experience behaviors.
• Oversee store operations and compliance with policies.
• Train and develop team members.

Skills

Retail leadership

Customer experience

Coaching and development

Sales strategies

Job description

The Michael's Companies is hiring a Sales Manager for our Naperville, IL store. This full-time position leads a high-performing selling culture, driving sales results and enhancing customer experience. Responsibilities include overseeing operations, coaching team members, and ensuring adherence to company standards.

Ideal candidates have 3+ years of retail leadership experience and a passion for creativity and customer satisfaction. The role offers competitive pay and a range of employee benefits, making Michaels a great place to grow your career.