Store Sales Leader & Customer Experience Coach

Staples; Clemmons (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discounts

401(k) with match

Dental & vision insurance

Career development program

Paid time off

Job summary

Staples is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations. You and the team will focus on increasing sales, conversions and service while actively engaging customers to offer total solutions.

Hiring immediately and schedules may be flexible to meet store needs. As a supervisor, you will coach peers, own weekly sales and merchandising activities, direct the Floor Leader team, and ensure an exceptional store experience through consultative

Qualifications

• Flexible schedule based on the store’s needs.
• 1+ year experience selling retail products or services.
• Must be able to engage with customers and understand their needs.
• Effective communication, organization, and adaptability to changing priorities.
• Experience coaching a team and/or supervising others.
• Ability to lift/move materials in the 10-50 pound range and stand/walk for extended periods.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas.
• Champion company initiatives and adapt to changes or additional duties as assigned.
• Remain available and support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach the team on behaviors to win, deliver great customer service and results through feedback.
• Be flexible to perform other duties as assigned.

Skills

Customer engagement

Consultative selling

Sales coaching

Team supervision

Effective communication

Adaptability

Job description

Staples is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations. You and the team will focus on increasing sales, conversions and service while actively engaging customers to offer total solutions.

Hiring immediately and schedules may be flexible to meet store needs. As a supervisor, you will coach peers, own weekly sales and merchandising activities, direct the Floor Leader team, and ensure an exceptional store experience through consultative