Store Sales Lead: Drive Sales & Customer Experience

Deckers Brands; Central Valley (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

Deckers Brands' HOKA store in New York seeks a Sales Lead to manage shifts as the Manager on Duty, opening and closing duties, and drive daily sales and service targets. You’ll inspire the team, deliver exceptional customer experiences, stay current on HOKA products, and maintain stock and store presentation according to Brand standards.

The role emphasizes strong communication, teamwork, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Two (2) years retail experience preferred.
• High School Diploma or GED.
• Excellent communication skills and clear brand messaging.
• Motivated team player and self-starter.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Serve as Manager on Duty during shifts and handle opening/closing.
• Set and drive sales and service targets with the team.
• Educate customers about HOKA products and brand technology.
• Maintain cash handling, inventory checks, and store merchandising.
• Promote the brand image and deliver exceptional customer experience.

Skills

Retail experience

Communication skills

Teamwork / Team player

Multitasking in fast-paced environment

Education

High School Diploma or GED

Job description

Deckers Brands' HOKA store in New York seeks a Sales Lead to manage shifts as the Manager on Duty, opening and closing duties, and drive daily sales and service targets. You’ll inspire the team, deliver exceptional customer experiences, stay current on HOKA products, and maintain stock and store presentation according to Brand standards.

The role emphasizes strong communication, teamwork, and the ability to multitask in a fast-paced retail environment.