Store Sales Lead: Drive Sales & Brand Experience

Deckers Brands; San Marcos (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discounts

Global contests

Growth opportunities

Job summary

HOKA is seeking a Sales Lead to act as Manager on Duty, opening and closing the store and driving key KPIs while guiding a team to deliver exceptional customer experiences.

You will stay current on HOKA products and technology, train and motivate staff, manage cash and inventory, and ensure the store environment reflects the Deckers Brands image. This role requires 2 years’ retail experience and excellent communication skills.

Qualifications

• Two (2) years retail experience preferred.
• High School Diploma or GED.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers.
• Highly motivated team player and self-starter.
• Ability to prioritize and multi-task in a fast-paced environment.

Responsibilities

• Open and close the store and drive key hourly KPIs.
• Provide exceptional customer service and mentor team.
• Set and drive sales and service targets with the team.
• Maintain product knowledge and explain Brand technology.
• Operate cash register and handle money accurately.
• Check inventory daily and ensure stock and merchandised.
• Serve as Manager on Duty when supervisory staff are away.
• Maintain clean back-stock and break area.
• Promote Brand image in all interactions.

Skills

Retail experience (2 years)

Customer service excellence

Excellent communication skills

Team leadership

Multitasking in fast-paced environment

Education

High School Diploma or GED

Job description

HOKA is seeking a Sales Lead to act as Manager on Duty, opening and closing the store and driving key KPIs while guiding a team to deliver exceptional customer experiences.

You will stay current on HOKA products and technology, train and motivate staff, manage cash and inventory, and ensure the store environment reflects the Deckers Brands image. This role requires 2 years’ retail experience and excellent communication skills.