Store Sales Lead & Customer Experience Coach

KnitWell Group; Howell (AR); Sur place; USD 32 000 - 52 000; Temps partiel

Avantages offerts par ce poste

401(k)

Merchandise discounts

Professional development

Community impact

Résumé du poste

KnitWell Group is seeking a Sales Lead at Store 2214-Tanger Outlets Howell, MI. You will support and role model exceptional customer experiences, collaborate with the Store Manager, and step in as manager when needed.

You will help onboard and develop a highly engaged team, champion inclusive environments, and uphold brand standards while driving a seamless omnichannel shopping experience for customers.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments.

Responsabilités

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Connaissances

Retail experience

Management experience

POS proficiency

Communication coaching

Flexible availability

Prioritization

Description du poste

KnitWell Group is seeking a Sales Lead at Store 2214-Tanger Outlets Howell, MI. You will support and role model exceptional customer experiences, collaborate with the Store Manager, and step in as manager when needed.

You will help onboard and develop a highly engaged team, champion inclusive environments, and uphold brand standards while driving a seamless omnichannel shopping experience for customers.