Sales Lead & Team Coach – Elevate Customer Experience

Ann-Taylor-04806202; Howell (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

Ann Taylor at Tanger Outlets Howell in Howell, MI is seeking a Sales Lead to support and model excellent customer experiences. You will work with the Store Manager to guide associates and ensure high standards across service, merchandising, and operations.

The role emphasizes mentoring, coaching, and delivering personalized shopping experiences with flexible evening/weekend availability. Prior retail and management exposure is preferred, offering growth within a brand focused on empowering women.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• S seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Coaching

Communication

Tools

POS system

Job description

Ann Taylor at Tanger Outlets Howell in Howell, MI is seeking a Sales Lead to support and model excellent customer experiences. You will work with the Store Manager to guide associates and ensure high standards across service, merchandising, and operations.

The role emphasizes mentoring, coaching, and delivering personalized shopping experiences with flexible evening/weekend availability. Prior retail and management exposure is preferred, offering growth within a brand focused on empowering women.