Style Advisor & Customer Experience Specialist

LOFT Outlet; Howell (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

KnitWell Group's LOFT Outlet in Howell, MI is hiring a Sales Associate to help customers find styles and create personalized shopping experiences. You will keep the sales floor organized and assist with merchandise presentation.

Location: Tanger Outlets Howell. Applicants should have customer-focused experience and a hospitality mindset, with flexible availability including evenings, weekends, and holidays. POS proficiency and a proactive approach to decisions are valued.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer-focused experience

Hospitality mindset

Flexibile availability

POS proficiency

Proactive decision making

Tools

POS system

Job description

KnitWell Group's LOFT Outlet in Howell, MI is hiring a Sales Associate to help customers find styles and create personalized shopping experiences. You will keep the sales floor organized and assist with merchandise presentation.

Location: Tanger Outlets Howell. Applicants should have customer-focused experience and a hospitality mindset, with flexible availability including evenings, weekends, and holidays. POS proficiency and a proactive approach to decisions are valued.