Retail Sales Lead: Elevate Customer Experience & Lead Team

N23 Premium Brands Opco LLC

Town of Riverhead (NY)

On-site

USD 25,000 - 32,000

Part time

14 days+

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Benefits offered by this job

401(k) plan
Merchandise discounts plus eligibility
Professional development and careerAdv

Job summary

KnitWell Group, owner of Ann Taylor and sister brands, is seeking a Sales Lead at Store 2200-Tanger Riverhead, NY. You will model and deliver personalized customer experiences and support associates while collaborating with the Store Manager.

Ideal candidates have retail experience, basic POS tech, and flexible availability including evenings, weekends and holidays; you will coach the team and help maintain brand standards.

Qualifications

  • 6 months of retail sales experience (preferred).
  • Management experience (preferred).
  • Technology proficient and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability - including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

  • Be a representative of the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment for associates where everyone feels welcome and engaged.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Seamlessly step into the role of manager when needed.

Skills

Retail sales experience
Management experience
Technology proficiency
Communication skills
Flexibility
Initiative
Organization & delegation

Job description

KnitWell Group, owner of Ann Taylor and sister brands, is seeking a Sales Lead at Store 2200-Tanger Riverhead, NY. You will model and deliver personalized customer experiences and support associates while collaborating with the Store Manager.

Ideal candidates have retail experience, basic POS tech, and flexible availability including evenings, weekends and holidays; you will coach the team and help maintain brand standards.

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