Retail Sales Lead & Coach — Omnichannel Growth

LOFT; Byron Township (MI); Vor Ort; USD 21.000 - 30.000; Teilzeit

Benefits dieser Stelle

401(k) plan

Merchandise discounts

Professional development

Community impact

Zusammenfassung

LOFT is seeking a Sales Lead at Store 3105-Tanger Outlets Grand Rapid-ANN-Byron Center, MI. You will support and role model outstanding customer experiences while guiding associates under the Store Manager to ensure seamless operations and exceptional service.

The role emphasizes leadership, brand representation, and driving a positive, inclusive work environment with a focus on customer satisfaction and sales performance.

Qualifikationen

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Aufgaben

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Kenntnisse

Retail sales experience

Management experience

POS system operation

Communication and coaching

Flexible availability

Decision making

Prioritization and delegation

Jobbeschreibung

LOFT is seeking a Sales Lead at Store 3105-Tanger Outlets Grand Rapid-ANN-Byron Center, MI. You will support and role model outstanding customer experiences while guiding associates under the Store Manager to ensure seamless operations and exceptional service.

The role emphasizes leadership, brand representation, and driving a positive, inclusive work environment with a focus on customer satisfaction and sales performance.