Auto Parts Specialist — Customer-Focused Retail Pro

NAPA Auto Parts; Albuquerque (NM); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid time off

Job summary

NAPA Auto Parts is seeking a Store Pro to act as the primary contact for customers in the retail store, representing the Napa brand with a high-quality experience. You will deliver automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and customer engagement.

This role offers a growth path within the organization and requires strong communication, a customer-focused mindset, and willingness to learn

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication, and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.

Skills

Communication

Customer focus

Problem solving

Willingness to learn

Valid driver’s license

Education

HS Diploma/GED

Tools

POS systems

Inventory/cataloging systems

Job description

NAPA Auto Parts is seeking a Store Pro to act as the primary contact for customers in the retail store, representing the Napa brand with a high-quality experience. You will deliver automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and customer engagement.

This role offers a growth path within the organization and requires strong communication, a customer-focused mindset, and willingness to learn