Store Pro: Automotive Parts Specialist & Customer Champion

Genuine Parts Company; Sonoma (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company in Sonoma, CA is seeking a Store Pro to serve as the primary contact for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsive customer engagement.

You will operate POS and inventory systems, maintain a high energy level in a fast-paced environment, and help drive loyalty through outstanding service.

Qualifications

• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with a willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Communication

Customer service

Valid drivers license

Willingness to learn

Education

High School Diploma or GED

Job description

Genuine Parts Company in Sonoma, CA is seeking a Store Pro to serve as the primary contact for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsive customer engagement.

You will operate POS and inventory systems, maintain a high energy level in a fast-paced environment, and help drive loyalty through outstanding service.