Automotive Parts Specialist – Customer-Driven Retail Pro

Genuine Parts Company; Midlothian (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company operates Napa stores and seeks a friendly Store Pro to assist retail and wholesale customers with automotive parts solutions. You will engage customers, use product knowledge to resolve needs, and support store operations in a fast-paced environment.

Responsibilities include handling POS transactions, managing inventory through catalog tools, and coordinating deliveries to ensure accurate and timely fulfillment. A strong emphasis on customer service and teamwork is required.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.

Skills

Customer service

Communication

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company operates Napa stores and seeks a friendly Store Pro to assist retail and wholesale customers with automotive parts solutions. You will engage customers, use product knowledge to resolve needs, and support store operations in a fast-paced environment.

Responsibilities include handling POS transactions, managing inventory through catalog tools, and coordinating deliveries to ensure accurate and timely fulfillment. A strong emphasis on customer service and teamwork is required.