Automotive Parts Specialist & Customer Champion

Genuine Parts Company; Minneapolis (MN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Tuition reimbursement

Professional development opportunities

Wellness programs

Job summary

Genuine Parts Company seeks a Store Pro who serves as the primary contact for customers in the retail store, delivering high-quality automotive parts solutions and a positive customer experience. You will support both retail and wholesale customers, using product knowledge to assist teammates and ensure efficient operations.

The role emphasizes accuracy in parts identification, responsiveness to inquiries, and contributing to store performance through effective engagement with customers and team

Qualifications

• High School Diploma or GED required.
• Valid Driver's License required.
• Strong verbal and written communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Assist with inventory control activities and order fulfillment.

Skills

Communication skills

Customer focus

Willingness to learn

Driver's license

Education

High school diploma or GED

Job description

Genuine Parts Company seeks a Store Pro who serves as the primary contact for customers in the retail store, delivering high-quality automotive parts solutions and a positive customer experience. You will support both retail and wholesale customers, using product knowledge to assist teammates and ensure efficient operations.

The role emphasizes accuracy in parts identification, responsiveness to inquiries, and contributing to store performance through effective engagement with customers and team