Store Pro - Automotive Parts & Customer Experience

Genuine Parts Company; Lake City (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company (NAPA) is looking for a customer-focused Store Pro to serve as the main contact for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and strong customer engagement.

You will excel by using POS and inventory tools, maintaining a high-energy, welcoming environment, and building loyalty through effective service and

Qualifications

• High School Diploma or GED is required.
• Valid Driver’s License.
• Strong communication and interpersonal skills.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Strong communication

Customer-focused mindset

Willingness to learn automotive parts

Education

High School Diploma or GED

Tools

POS systems

Job description

Genuine Parts Company (NAPA) is looking for a customer-focused Store Pro to serve as the main contact for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and strong customer engagement.

You will excel by using POS and inventory tools, maintaining a high-energy, welcoming environment, and building loyalty through effective service and