Store Pro: Automotive Parts & Customer Care

Genuine Parts Company; Memphis (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Genuine Parts Company’s Store Pro role serves as the primary contact for customers in the Memphis store, representing the NAPA brand and delivering a high-quality customer experience. This position focuses on providing automotive parts solutions and supporting both retail and wholesale customers.

You will use product knowledge to assist customers, operate POS and inventory tools, and contribute to store performance through responsive service, accuracy in orders, and teamwork.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License preferred.
• Strong communication and customer service skills.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to customers in-store and for wholesale.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS, inventory/catalog tools, and communication devices.
• Support store operations and drive customer loyalty through service.

Skills

Strong communication

Customer focus

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

Genuine Parts Company’s Store Pro role serves as the primary contact for customers in the Memphis store, representing the NAPA brand and delivering a high-quality customer experience. This position focuses on providing automotive parts solutions and supporting both retail and wholesale customers.

You will use product knowledge to assist customers, operate POS and inventory tools, and contribute to store performance through responsive service, accuracy in orders, and teamwork.