Store Pro: Auto Parts Expert & Customer Champion

NAPA; Sutter Creek (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA in California seeks a Retail Counter Sales Associate to provide accurate automotive parts solutions and a high-quality customer experience. You will leverage product knowledge to assist both retail and wholesale customers in a fast-paced store environment.

Responsibilities include operating POS and inventory tools, building customer relationships, and supporting delivery and logistics processes. Valid driver’s license and a customer-focused attitude are essential.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• Experience in automotive, retail, or parts environment preferred.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Build relationships with customers to drive loyalty and repeat business.
• Assist with inventory control activities and cycle counts.
• Support store operations and team by completing general tasks as needed.

Skills

Communication

Customer-focused

Team collaboration

Problem-solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

NAPA in California seeks a Retail Counter Sales Associate to provide accurate automotive parts solutions and a high-quality customer experience. You will leverage product knowledge to assist both retail and wholesale customers in a fast-paced store environment.

Responsibilities include operating POS and inventory tools, building customer relationships, and supporting delivery and logistics processes. Valid driver’s license and a customer-focused attitude are essential.