Automotive Parts Specialist & Customer Champion

Genuine Parts Company; Rochester (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company in California seeks a Store Pro to deliver a high-quality customer experience in our NAPA retail store. You will provide automotive parts solutions for retail and wholesale customers, use product knowledge, and engage with customers to build loyalty.

This role supports store operations with POS and inventory tools, processes transactions, and coordinates deliveries. A strong entry point with growth opportunities, requiring a high school diploma, valid driver’s license, and

Qualifications

• Requires a high school diploma or GED.
• Valid driver's license required.
• Excellent communication and interpersonal skills for customer-focused service.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a positive and engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions and inquiries.

Skills

Communication

Customer focus

Problem solving

Learning mindset

Education

High School Diploma or GED

Valid Driver’s License

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Communication devices

Job description

Genuine Parts Company in California seeks a Store Pro to deliver a high-quality customer experience in our NAPA retail store. You will provide automotive parts solutions for retail and wholesale customers, use product knowledge, and engage with customers to build loyalty.

This role supports store operations with POS and inventory tools, processes transactions, and coordinates deliveries. A strong entry point with growth opportunities, requiring a high school diploma, valid driver’s license, and