Auto Parts Counter Specialist — Customer-Focused

NAPA Auto Parts; Hinckley (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid time off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts is seeking a Counter Sales associate to be the face of our retail stores, helping customers with auto parts and services. You’ll use parts knowledge to answer questions, assist other team members, and ensure a positive, energetic customer experience.

You should have a background in automotive parts, strong communication skills, and a willingness to learn more about the industry. A valid driver’s license and HS diploma are required.

Qualifications

• Background in automotive parts and customer service.
• Excellent verbal and written communication skills.
• Willingness to learn automotive parts and products.

Responsibilities

• Provide auto parts answers for retail and wholesale customers at the counter or over the phone.
• Assist team members with customer questions and parts recommendations.
• Deliver outstanding customer care and positive in-store experience.

Skills

Automotive parts knowledge

Verbal communication

Written communication

Active listening

Customer service

Valid driver's license

Education

High School Diploma or GED

Tools

Cash register

Computer

Catalog system

Job description

NAPA Auto Parts is seeking a Counter Sales associate to be the face of our retail stores, helping customers with auto parts and services. You’ll use parts knowledge to answer questions, assist other team members, and ensure a positive, energetic customer experience.

You should have a background in automotive parts, strong communication skills, and a willingness to learn more about the industry. A valid driver’s license and HS diploma are required.