Auto Parts Counter Specialist – Customer-Facing & Growth

NAPA; New London (WI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health benefits and 401K

Promotional culture

Job summary

NAPA is seeking a Counter Sales associate to be the face of our retail store, assisting customers with auto parts needs in person or by phone. You will use your parts knowledge to help teammates and deliver outstanding service in a fast-paced environment.

You should enjoy helping customers, be willing to learn all things automotive, and bring energy to a team focused on growth. High school diploma or GED required; driver license preferred.

Qualifications

• Excellent verbal and written communication skills.
• Great listening skills and empathy for customers.
• Willingness to learn all things auto parts.

Responsibilities

• Provide auto parts answers and solutions for customers in person at the counter or over the phone.
• Use parts knowledge to assist other team members.
• Provide outstanding customer care and interactions with everyone in the store.

Skills

Customer service

Verbal communication

Written communication

Listening skills

Empathy for customers

Education

High School Diploma or GED

Technical or Trade school courses or degree

Tools

Cataloging systems

Inventory management systems

Job description

NAPA is seeking a Counter Sales associate to be the face of our retail store, assisting customers with auto parts needs in person or by phone. You will use your parts knowledge to help teammates and deliver outstanding service in a fast-paced environment.

You should enjoy helping customers, be willing to learn all things automotive, and bring energy to a team focused on growth. High school diploma or GED required; driver license preferred.