Automotive Parts Advisor

NAPA; Tempe (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

NAPA is seeking a customer-focused Store Counter Sales associate to assist retail and wholesale customers with automotive parts. You will draw on product knowledge to resolve inquiries and support team members in a fast-paced environment.

Responsibilities include accurate parts identification, order fulfillment, and delivering a positive customer experience while operating POS and inventory tools. Join a high-energy team, contribute to store performance, and grow with NAPA.

Qualifications

• High school diploma or GED required or equivalent.
• Valid driver’s license required.
• Customer-focused with strong listening and problem-solving abilities.
• Training and willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.

Skills

Customer service

Strong communication

Problem solving

Teamwork

Driver's License

Education

High School Diploma or GED

ASE Certification (not required)

Tools

POS systems

Inventory/catalog tools

Job description

NAPA is seeking a customer-focused Store Counter Sales associate to assist retail and wholesale customers with automotive parts. You will draw on product knowledge to resolve inquiries and support team members in a fast-paced environment.

Responsibilities include accurate parts identification, order fulfillment, and delivering a positive customer experience while operating POS and inventory tools. Join a high-energy team, contribute to store performance, and grow with NAPA.