Store Operations Specialist — Inventory & Guest Experience

DICK'S Sporting Goods, Inc.; Hagerstown (MD); Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to join our team in-store. You will support critical processes that keep the store running smoothly, drive inventory accuracy, fulfillment, and operational execution while delivering exceptional athlete experiences.

The role emphasizes collaboration, attention to detail, and adherence to safety and merchandising standards. Onboarding responsibilities and programs participation are also part of the duties.

Qualifikationen

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Aufgaben

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

Jobbeschreibung

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to join our team in-store. You will support critical processes that keep the store running smoothly, drive inventory accuracy, fulfillment, and operational execution while delivering exceptional athlete experiences.

The role emphasizes collaboration, attention to detail, and adherence to safety and merchandising standards. Onboarding responsibilities and programs participation are also part of the duties.