Store Ops Shift Lead — Customer Experience

Walgreens Co.; Kenosha (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Wisconsin is seeking a capable associate to open and close the store when management is absent, manage cash handling, and ensure shelves and stock rooms are prepared for business hours.

You will assist with vendor deliveries and maintain pricing signage across departments. You will engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive, delightful shopping experience.

Qualifications

• Minimum one year of leadership or key holder experience in retail.
• Fluent reading, writing, and speaking English.
• Knowledge of store inventory control and pricing practices.

Responsibilities

• Open and close the store in the absence of management, run start‑ups, cash handling, and ensure floor and stock room readiness.
• Handle returns, refunds, cash drops, and provide change as needed.
• Deliver a distinctive customer experience and assist with vendor deliveries.
• Maintain accurate cash records, pricing, and display standards; assist with displays and resets.

Skills

Customer service

Leadership

Cash handling

Retail operations

English fluency

Education

PTCB certification

Pharmacy license

Tools

POS systems

Job description

Walgreens Co. in Wisconsin is seeking a capable associate to open and close the store when management is absent, manage cash handling, and ensure shelves and stock rooms are prepared for business hours.

You will assist with vendor deliveries and maintain pricing signage across departments. You will engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive, delightful shopping experience.