Store Ops Leader: Elevate Customer Service

JD Sports NA; Demopolis (AL); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Demopolis, AL is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service. The role includes supervising staff in the Manager’s absence and ensuring profits through effective inventory control.

Responsibilities cover selling, restocking, and scheduling, with focus on outstanding customer service and merchandise promotion in-store. Experience in retail and leadership is preferred.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• Strong customer service skills with a focus on satisfaction.
• Proven ability to lead or supervise a small team.
• Good inventory awareness and loss prevention mindset.
• Reliable cash handling and point-of-sale duties.],
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Responsibilities

• Assist the Store Manager in overall store operations and asset control.
• Collaborate on selling, restocking, merchandising, ordering and scheduling.
• Stand in for Store Manager in their absence as needed.
• Support recruiting, training and coaching of staff in daily duties.
• Provide excellent customer service and promote merchandise throughout the store.
• Communicate inventory trends and expenses to help profitability.
• Direct staff to meet department standards and store goals.

Skills

Retail experience

Customer service

Team leadership

Inventory awareness

Cash handling

Job description

Hibbett I City Gear in Demopolis, AL is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service. The role includes supervising staff in the Manager’s absence and ensuring profits through effective inventory control.

Responsibilities cover selling, restocking, and scheduling, with focus on outstanding customer service and merchandise promotion in-store. Experience in retail and leadership is preferred.