Assistant Store Manager: Lead Teams, Drive Sales & Service

Hibbett; Birmingham (AL); On-site; USD 20,664 - 22,041; Full time

Job summary

Hibbett I City Gear is seeking an Assistant Manager in Birmingham to support the Store Manager in daily operations, coaching staff, and delivering outstanding customer service. You will be knowledgeable across departments, uphold policies, and help promote merchandise in our store.

The role emphasizes supervisory duties in the Store Manager’s absence, inventory awareness, and ensuring store profitability through effective scheduling and team leadership.

Qualifications

• Experience in a retail environment, preferably footwear/apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals.
• Self-starter with initiative.
• Strong attention to detail.
• Team player with passion for customer service and merchandising.

Responsibilities

• Assist Store Manager in controlling assets and operations.
• Consult with Store Manager to plan selling, restocking, merchandising, ordering, scheduling.
• Assume store duties in Store Manager’s absence.
• Recruit, train, and evaluate store personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales, and expenses to support profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain customer service quality and adherence to policies.

Skills

Customer service

Interpersonal skills

Team leadership

Communication

Attention to detail

Fast-paced environment

Initiative

Retail experience

Job description

Hibbett I City Gear is seeking an Assistant Manager in Birmingham to support the Store Manager in daily operations, coaching staff, and delivering outstanding customer service. You will be knowledgeable across departments, uphold policies, and help promote merchandise in our store.

The role emphasizes supervisory duties in the Store Manager’s absence, inventory awareness, and ensuring store profitability through effective scheduling and team leadership.