Store Ops Leader: Customer Experience & Efficiency

Crate & Barrel; Murray (UT); On-site; USD 52,000 - 72,000; Full time

Job summary

Crate & Barrel is seeking an Assistant Store Leader – Operations to drive efficient store operations and back‑of‑house excellence. You will oversee receiving, inventory, fulfillment, and adhere to operational standards while mentoring associates and collaborating with leadership to optimize sales, service and efficiency.

The role emphasizes training, scheduling, payroll considerations and asset management to deliver a seamless customer experience in a full‑time, on‑site capacity.

Qualifications

• Excellent reading and written English language skills.
• Strong communication and interpersonal abilities.
• Ability to manage schedules, assets and people effectively.

Responsibilities

• Oversee store operations, including receiving, inventory, fulfillment and standards.
• Lead training, onboarding and ongoing product knowledge for associates.
• Track metrics, manage expenses and store technology for efficiency.
• Collaborate with leadership to drive sales and customer experience.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time management

Delegation

Customer service

Tools

Microsoft Office

Google apps

Tablet devices

Job description

Crate & Barrel is seeking an Assistant Store Leader – Operations to drive efficient store operations and back‑of‑house excellence. You will oversee receiving, inventory, fulfillment, and adhere to operational standards while mentoring associates and collaborating with leadership to optimize sales, service and efficiency.

The role emphasizes training, scheduling, payroll considerations and asset management to deliver a seamless customer experience in a full‑time, on‑site capacity.