Store Ops Lead: Training & Guest Service

Yesway, Inc.; Lubbock (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

401K with Company Match

Paid Vacation

Paid Holidays

Paid Sick Time

Job summary

Yesway, Inc. is seeking a Store Supervisor at our Lubbock, TX location to assist the Store Manager with daily operations and staff development. You will oversee scheduling, guest transactions, and compliance with regulations to ensure smooth store performance.

The role emphasizes leadership, training, and supervision of a team in a fast-paced retail environment, with a focus on delivering excellent guest service and achieving store goals.

Qualifications

• High School Diploma or GED required.
• Successful completion of required certification testing upon employment.
• One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Responsibilities

• Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities
• Scheduling employees for shifts
• Resolving store issues including customer concerns
• Ensure compliance with all required regulations and requirements
• Assist with audits and proper placement and stocking of merchandise
• Ensure hospitality for all store guests by overseeing timely guest transactions
• Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste

Education

High School Diploma or GED

Certification testing upon employment

Job description

Yesway, Inc. is seeking a Store Supervisor at our Lubbock, TX location to assist the Store Manager with daily operations and staff development. You will oversee scheduling, guest transactions, and compliance with regulations to ensure smooth store performance.

The role emphasizes leadership, training, and supervision of a team in a fast-paced retail environment, with a focus on delivering excellent guest service and achieving store goals.