Store Ops Lead: Elevate Customer Experience & Team

FedEx Office; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

FedEx Office in New York is seeking an Assistant Store Manager to lead a store business unit, focusing on a consistent and positive customer experience. You will assist in supervising team members and daily store operations, monitoring production, retail, shipping, and quality control.

The role requires developing staff, managing payroll, scheduling, and training, and stepping in for the Store Manager when needed while maintaining high service standards and operational controls.

Qualifications

• High school diploma or equivalent required.
• 1+ year of related experience; supervisory experience preferred.
• Ability to stand and perform duties in a fast-paced store environment.

Responsibilities

• Lead and supervise store team to ensure excellent customer service.
• Oversee daily operations including production, retail, shipping, and quality control.
• Assist in payroll, scheduling, and training.

Skills

Customer service

Supervisory experience

Retail operations

Team leadership

Education

High School diploma or equivalent

Job description

FedEx Office in New York is seeking an Assistant Store Manager to lead a store business unit, focusing on a consistent and positive customer experience. You will assist in supervising team members and daily store operations, monitoring production, retail, shipping, and quality control.

The role requires developing staff, managing payroll, scheduling, and training, and stepping in for the Store Manager when needed while maintaining high service standards and operational controls.