Store Ops & Customer Experience Lead

African American Talent; Kahului (HI); On-site; USD 25,000 - 32,000; Full time

Job summary

African American Talent is seeking candidates for a store operation role in Hawaii. You will open and close the store in the absence of management, handle cash, and ensure floor and stock rooms are ready for business. You will also assist with vendor deliveries and pricing tasks while maintaining a high standard of customer service.

The role emphasizes accurate cash handling, returns processing, and delivering a distinctive customer experience through proactive assistance and engaging service.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close store in management absence, including cash handling.
• Complete returns, refunds, cash drops, and cash register changes.
• Deliver a distinctive customer experience.
• Assist with inventory counts and pricing accuracy.
• Serve as liaison between management and team during shifts.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

African American Talent is seeking candidates for a store operation role in Hawaii. You will open and close the store in the absence of management, handle cash, and ensure floor and stock rooms are ready for business. You will also assist with vendor deliveries and pricing tasks while maintaining a high standard of customer service.

The role emphasizes accurate cash handling, returns processing, and delivering a distinctive customer experience through proactive assistance and engaging service.