Store Ops & Customer Experience (Daytime Hours)

CubeSmart; Panama City (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Work/Life balance

Culture you’ll want to be part of

Competitive pay

Paid time off

401(k) match

Health savings account

Job summary

CubeSmart is seeking a Store Operations Associate in Florida to manage and maintain stores within a district. You will build relationships with customers, identify storage needs, and provide effective solutions while achieving sales and operational goals.

The role involves daily store duties, including unit showings, payments, and POS transactions, with emphasis on customer service and safety. A vehicle and valid license are required, with potential weekend hours.

Qualifications

• Positive, outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer base.
• Self-driven with strong operational focus.
• Basic computer skills including MS Office.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Renting units, selling store merchandise, managing the leasing process, processing payments at POS, making daily bank deposits, and calling customers regarding late payments.

Skills

Customer service

MS Office

Availability on Saturdays

Driver's license

Authorized to work in US

Job description

CubeSmart is seeking a Store Operations Associate in Florida to manage and maintain stores within a district. You will build relationships with customers, identify storage needs, and provide effective solutions while achieving sales and operational goals.

The role involves daily store duties, including unit showings, payments, and POS transactions, with emphasis on customer service and safety. A vehicle and valid license are required, with potential weekend hours.