Store Operations & Visual Leader — Elevate Customer Experience

Alo; Los Angeles (CA); On-site; USD 70,000 - 76,000; Full time

Benefits offered by this job

Generous employee discount

Free ALO Wellness Club membership

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes at Sanctuaries

Job summary

ALO is seeking an Operations & Visual Manager to lead in Venice, CA, driving store operations, inventory accuracy, and visual execution. You will partner with the General Manager to manage budgets, scheduling, and performance metrics, while coaching a dedicated team to uphold ALO’s brand and customer-ready standards.

The role requires 3-5 years of retail leadership, strong communication, and an entrepreneurial mindset.

Qualifications

• 3-5 years of retail or related industry leadership experience.
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Proof of right to live and work in country from start of employment

Responsibilities

• Oversee and support execution of key operational and visual processes
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to upscale process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation
• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance
• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
• Oversees the execution of Flow experience deliverables on the ALO Sales and Service Model , protecting operational efficiency
• Collaborate and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Skills

Retail leadership

MS Office

Interpersonal communication

Agile / multitasking

Entrepreneurial mindset

Time management

Accountability

Tools

MS Office (Word, Excel, Outlook)

Job description

ALO is seeking an Operations & Visual Manager to lead in Venice, CA, driving store operations, inventory accuracy, and visual execution. You will partner with the General Manager to manage budgets, scheduling, and performance metrics, while coaching a dedicated team to uphold ALO’s brand and customer-ready standards.

The role requires 3-5 years of retail leadership, strong communication, and an entrepreneurial mindset.