Store Operations & Training Lead

Five Below; Knoxville (TN); On-site; USD 13,000 - 19,000; Full time

Job summary

Five Below is seeking a Store Manager-in-Training-style candidate for the Knoxville location. The role involves leading crew, delivering the BEST customer service experience, and overseeing daily store operations to ensure a high-energy, value-driven shopping environment.

You will train staff, manage opening/closing procedures, and partner with leadership to drive sales and maintain excellent standards while supporting a flexible schedule, including weekends.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Ensure crew wow customers through personal contact.
• Train crew on the BEST customer service experience for fast, friendly checkout.
• Oversee daily activities of store associates and ensure service quality.
• Assist with receiving, unpacking, and stocking new items on the floor.
• Act as Manager on Duty when needed and manage store operations.
• Open or close store, secure cash, lock doors, set alarms.

Skills

Verbal and written communication

Multi-tasking

Creativity

Composure under pressure

Management experience

Education

High School graduate or equivalent

College experience preferred

Job description

Five Below is seeking a Store Manager-in-Training-style candidate for the Knoxville location. The role involves leading crew, delivering the BEST customer service experience, and overseeing daily store operations to ensure a high-energy, value-driven shopping environment.

You will train staff, manage opening/closing procedures, and partner with leadership to drive sales and maintain excellent standards while supporting a flexible schedule, including weekends.