Store Operations Supervisor — Training & Guest Service

Wingstop; Cedar Lake (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Wingstop is seeking an assistant manager to oversee and coordinate with the store manager on planning, organizing, training, and leadership for sales, cost, and guest satisfaction. You will ensure cleanliness, food quality, and safety while coaching crew and managing shifts.

Responsibilities include scheduling, coordinating deliveries, inventory, and maintaining standards across the operation. Join a brand focused on flavor and guest experience in a fast‑paced environment.

Qualifications

• Experience supervising a fast‑ paced team and coordinating with a store manager.
• Ability to train staff on service quality, cleanliness, and safety standards.
• Strong understanding of cash handling and loss prevention policies.

Responsibilities

• Oversee planning, organizing, training and leadership to meet objectives.
• Meet scheduling requirements and cover shifts to ensure smooth operations.
• Ensure timely truck deliveries and control costs by accurate ordering.
• Inspect equipment and maintain temperature logs daily.
• Verify product receipt and adherence to receiving procedures.
• Maintain cleanliness and sanitation per QSC standards.

Skills

Guest service

Order packaging

Cash handling

Employee coaching

Policy compliance

Team leadership

Job description

Wingstop is seeking an assistant manager to oversee and coordinate with the store manager on planning, organizing, training, and leadership for sales, cost, and guest satisfaction. You will ensure cleanliness, food quality, and safety while coaching crew and managing shifts.

Responsibilities include scheduling, coordinating deliveries, inventory, and maintaining standards across the operation. Join a brand focused on flavor and guest experience in a fast‑paced environment.