Store Leadership & Guest Experience Coach

Wingstop; Spring (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free staff meals

Employee discounts

Flexible schedules

Internal career growth opportunities

Job summary

Wingstop is looking for an assistant manager to oversee and coordinate with the store manager the planning, organizing, training, and leadership needed to achieve sales, cost, retention, guest service, and quality objectives.

The role emphasizes scheduling, cost control, sanitation, and staff development to deliver Wingstop's flavor experience with strong guest service and operational excellence.

Qualifications

• Experience leading store teams to meet sales and service goals.
• Ability to train and coach team members for consistent performance.
• Strong scheduling, cash handling, and cost-control capabilities.

Responsibilities

• Oversee planning, organizing, training, and leadership to hit sales, cost, retention, guest service and quality objectives.
• Meet scheduling requirements and cover shifts to ensure smooth operations.
• Ensure timely truck deliveries and proper inventory to control costs.
• Inspect equipment and maintain temperature logs and sanitation standards.
• Handle customer issues professionally and ensure correct policy adherence.

Skills

Guest service

Team leadership

Training & coaching

Scheduling

Cash handling

Inventory control

Policy adherence

Job description

Wingstop is looking for an assistant manager to oversee and coordinate with the store manager the planning, organizing, training, and leadership needed to achieve sales, cost, retention, guest service, and quality objectives.

The role emphasizes scheduling, cost control, sanitation, and staff development to deliver Wingstop's flavor experience with strong guest service and operational excellence.