Operations Lead - Guest Experience & Team Coach

Wingstop; Edwardsville (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free staff meals

Employee discounts

Flexible schedules

Internal career growth opportunities

Job summary

Wingstop is seeking assistant manager candidates to oversee and coordinate with the store manager in achieving sales, cost, and guest satisfaction goals. You will lead training, scheduling, and daily operations to ensure food quality and cleanliness.

Responsibilities include supervising shifts, managing inventory and cash handling, and enforcing company policies to maintain a positive working environment. Equal opportunity employer and flavor-focused brand.

Qualifications

• Experience in restaurant or retail management preferred.
• Strong customer service orientation and leadership skills.
• Ability to lead and train a team to meet standards.

Responsibilities

• Oversee and coordinate with the store manager to achieve sales and service objectives.
• Ensure staffing coverage and adherence to scheduling requirements across shifts.
• Monitor food quality, cleanliness, and safety standards.
• Manage supplier deliveries and cost controls, including weekly trucks and inventory.
• Uphold company policies and procedures and enforce consistent corrective actions.

Skills

Team leadership

Guest service

Scheduling

Inventory

Cash handling

Policy compliance

Job description

Wingstop is seeking assistant manager candidates to oversee and coordinate with the store manager in achieving sales, cost, and guest satisfaction goals. You will lead training, scheduling, and daily operations to ensure food quality and cleanliness.

Responsibilities include supervising shifts, managing inventory and cash handling, and enforcing company policies to maintain a positive working environment. Equal opportunity employer and flavor-focused brand.