Assistant Manager: Lead Service & Operations

Wingstop; Garland (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free staff meals!

Additional employee discounts

Flexible schedules

Internal career growth opportunities

Job summary

Wingstop is seeking an Assistant Manager to support the store manager in planning, organizing, training, and leading the team to achieve sales, cost, and guest satisfaction goals. The role focuses on staff development, ensuring food quality, cleanliness, and safety across shifts.

The ideal candidate will supervise scheduling, maintain protocol adherence, and manage daily operations to deliver Wingstop's flavor experience to customers.

Qualifications

• Experience in fast-paced retail or restaurant environments is preferred.
• Strong customer service and leadership abilities.
• Ability to train and supervise staff and manage scheduling.

Responsibilities

• Oversee and coordinate with the store manager on planning, organizing, training, and leadership.
• Ensure sales, cost, and guest satisfaction objectives are met.
• Supervise scheduling and ensure shifts are covered to maintain operations.
• Monitor cash handling accuracy and compliance with procedures.
• Support cleanliness, food quality, and safety standards.

Skills

Guest service

Order packaging

Cash handling

Staff coaching

Policy knowledge

Food safety

Job description

Wingstop is seeking an Assistant Manager to support the store manager in planning, organizing, training, and leading the team to achieve sales, cost, and guest satisfaction goals. The role focuses on staff development, ensuring food quality, cleanliness, and safety across shifts.

The ideal candidate will supervise scheduling, maintain protocol adherence, and manage daily operations to deliver Wingstop's flavor experience to customers.