Store Operations Specialist — Lead Freight & Merchandising

At Home Group Inc.; Mobile (AL); On-site; USD 27,000 - 35,000; Full time

Job summary

At Home Group Inc. in Mobile, AL seeks a Store Operations Specialist to lead and train teams in freight functions, including unloading, processing, stocking, and resets. The role focuses on delivering a positive customer experience and maintaining 5S standards across receiving areas.

The SOS will also perform cashier duties, supervise freight processing, ensure safety, and uphold policy-compliant operations with open availability.

Qualifications

• Be at least 18 years old.
• High School Diploma or equivalent.
• Ability to work nights, weekends, and some holidays.
• Ability to lift 50 lbs, team lift 100 lbs.
• Customer-focused with excellent service.
• Clear communication with customers and team.
• Reliable and trustworthy.
• Works well independently and in a team.
• Positive attitude and sense of urgency.
• Flexible handling of multiple tasks as business demands.

Responsibilities

• Provide customers a positive shopping experience.
• Perform cashier duties accurately per policy.
• Maintain 5S standards in receiving.
• Lead team in freight functions including stocking and resets.
• Unload, process and stock freight to correct location.
• Timely and thorough incident reporting compliance.
• Perform store recovery tasks and housekeeping during stocking efforts.
• Perform and train team on store freight processing and merchandising responsibilities.
• Operate equipment safely as directed.
• Ensure a safe working and shopping environment while minimizing shrink and damages.
• Execute company directives, policies and procedures timely.

Skills

Customer service

Team leadership

Clear communication

Flexible schedule

Safety awareness

Education

High School Diploma/Equivalent

Tools

Cash register POS

Job description

At Home Group Inc. in Mobile, AL seeks a Store Operations Specialist to lead and train teams in freight functions, including unloading, processing, stocking, and resets. The role focuses on delivering a positive customer experience and maintaining 5S standards across receiving areas.

The SOS will also perform cashier duties, supervise freight processing, ensure safety, and uphold policy-compliant operations with open availability.