Store Operations Specialist

At Home Group Inc.; Mobile (AL); On-site; USD 27,000 - 35,000; Full time

Job summary

At Home Group Inc. in Mobile, AL seeks a Store Operations Specialist to lead and train teams in freight functions, including unloading, processing, stocking, and resets. The role focuses on delivering a positive customer experience and maintaining 5S standards across receiving areas.

The SOS will also perform cashier duties, supervise freight processing, ensure safety, and uphold policy-compliant operations with open availability.

Qualifications

• Be at least 18 years old.
• High School Diploma or equivalent.
• Ability to work nights, weekends, and some holidays.
• Ability to lift 50 lbs, team lift 100 lbs.
• Customer-focused with excellent service.
• Clear communication with customers and team.
• Reliable and trustworthy.
• Works well independently and in a team.
• Positive attitude and sense of urgency.
• Flexible handling of multiple tasks as business demands.

Responsibilities

• Provide customers a positive shopping experience.
• Perform cashier duties accurately per policy.
• Maintain 5S standards in receiving.
• Lead team in freight functions including stocking and resets.
• Unload, process and stock freight to correct location.
• Timely and thorough incident reporting compliance.
• Perform store recovery tasks and housekeeping during stocking efforts.
• Perform and train team on store freight processing and merchandising responsibilities.
• Operate equipment safely as directed.
• Ensure a safe working and shopping environment while minimizing shrink and damages.
• Execute company directives, policies and procedures timely.

Skills

Customer service

Team leadership

Clear communication

Flexible schedule

Safety awareness

Education

High School Diploma/Equivalent

Tools

Cash register POS

Job description

Job Description

Store Operations Specialist

Job Summary

The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.

Key Roles And Responsibilities

• Provides customers a positive shopping experience.
• Performs cashier duties accurately while processing all transactions per policy.
• Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
• Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
• Unload, process, and stock freight to correct location, following merchandising guidelines.
• Timely and thorough incident reporting compliance.
• Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
• Performs and trains team on store freight processing and merchandising responsibilities
• Operates all equipment in a safe manner per directed procedures.
• Ensures a safe working and shopping environment while minimizing shrink and damages.
• Execute company directives, policies and procedures timely, accurately, and thoroughly.
• Open Availability

Qualifications And Competencies

• At least 18 years old
• High School Diploma/Equivalent
• Ability to work a flexible schedule including nights, weekends, and some holiday
• Ability to lift a minimum of 50 lbs., team lift 100 lbs.
• Contributes to a customer focused environment while demonstrating excellent service.
• Communicates clearly with customers, team and leadership.
• Reliable and trustworthy
• Ability to work effectively independently and within a team to perform all tasks as assigned.
• Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
• Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

About Us

When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture; we respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team.