Store Operations Specialist

At Home Stores LLC; Lubbock (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

At Home Stores LLC is looking for a Store Operations Specialist in Lubbock, Texas. The role involves leading and training teams in freight functions while ensuring an excellent customer shopping experience. Candidates should have a high school diploma, be at least 18 years old, and have the ability to lift heavy items.

Applicants must be flexible with their schedules, which may include nights and weekends. The ideal candidate will be reliable, communicate effectively, and maintain a positive attitude in a busy retail environment.

Qualifications

• At least 18 years old.
• Ability to lift a minimum of 50 lbs., team lift 100 lbs.
• Reliable and trustworthy.

Responsibilities

• Leads and trains teams in performing freight functions.
• Provides a positive shopping experience for customers.
• Performs cashier duties accurately.

Skills

Customer service

Flexible scheduling

Teamwork

Effective communication

Education

High School Diploma/Equivalent

Job description

Store Operations Specialist

Job Summary

The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.

Key Roles and Responsibilities

• Provides customers a positive shopping experience.
• Performs cashier duties accurately while processing all transactions per policy.
• Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
• Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
• Unload, process, and stock freight to correct location, following merchandising guidelines.
• Timely and thorough incident reporting compliance.
• Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
• Performs and trains team on store freight processing and merchandising responsibilities.
• Operates all equipment in a safe manner per directed procedures.
• Ensures a safe working and shopping environment while minimizing shrink and damages.
• Execute company directives, policies and procedures timely, accurately, and thoroughly.
• Open Availability

Qualifications and Competencies

• At least 18 years old
• High School Diploma/Equivalent
• Ability to work a flexible schedule including nights, weekends, and some holiday
• Ability to lift a minimum of 50 lbs., team lift 100 lbs.
• Contributes to a customer focused environment while demonstrating excellent service.
• Communicates clearly with customers, team and leadership.
• Reliable and trustworthy
• Ability to work effectively independently and within a team to perform all tasks as assigned.
• Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
• Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.