Store Operations & Sales Coach

Tailored Brands, Inc.; Maple Grove (MN); Hybrid; USD 29,000 - 34,000; Full time

Job summary

Tailored Brands, Inc. in Minnesota seeks a capable associate to partner with the Store Manager to drive sales, service, and operations. You will lead by example, coach staff, and ensure training on store processes while sustaining brand standards.

The role emphasizes inclusive hiring, data-informed decisions, and maintaining exceptional customer experiences to boost metrics like Net Promoter Score.

Qualifications

• Minimum of 2 years of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.
• Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations.
• Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
• Performance: supports achievement of store business plans, including sales, customer service and operational goals.
• Operational Excellence: partners with Store Manager to ensure store schedule accuracy and proper staffing.
• Workplace: contributes to an engaged and inclusive store environment and supports a culture of learning and development.
• Leverages customer feedback to take appropriate actions and improve the store experience.
• Assists in creating a steady pipeline of external talent through recruitment.

Skills

Retail experience

Customer service

Strategic thinking

Tools

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. in Minnesota seeks a capable associate to partner with the Store Manager to drive sales, service, and operations. You will lead by example, coach staff, and ensure training on store processes while sustaining brand standards.

The role emphasizes inclusive hiring, data-informed decisions, and maintaining exceptional customer experiences to boost metrics like Net Promoter Score.